17 January 2007

Check that bill.

I called my cell provider to have them knock off the pro-rated service charge that was billed before I even received the new phone. Nothing big, just over $8. I get on the phone & explain that since the phone did get here until the 3rd, I shouldn't be charged for service until that date.

He reversed the activation charge to make up for the error. To the tune of ~ $41 and change. Then he asks me, "Has everything been resolved to your satisfaction?" Uh, yeah dude. I'd say so.

Maybe eliminating the pro-rated charge is too much of a PITA, and in the interest of keeping his talk time down, he took an easier and virtually guaranteed customer pleasing way to resolve it. Whatever, I've pondered it too much already. A warm beverage awaits elsewhere...


Arak Pacha, Pachama - Schmeling Salas ("Who?" Here's a tune of theirs)

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